Work with us

Brookers has been trading since 1876 and we are still a family business, with the same ‘people before profits’ values.

When you join Brookers, you are more than a number or just an employee; you become part of the extended Brooker family, and we want you to share and believe in our values.

Our aim is to provide a great working environment where you feel valued; where everyone is treated with respect; where colleagues help and support each other; you are listened to; and you are recognised for your contributions.

There are a wide variety of roles at Brookers, from accounts and administration, to shop floor sales assistants and senior sales, to warehouse & delivery. Experience isn’t always necessary as we can offer training and development. We often have vacancies available (see below), and even if we don’t have anything available, we are always keen to hear from anyone looking for their next opportunity,

What we offer:

  • Competitive rates of pay;

  • 28 days holiday (including bank holidays) - (pro-rata for part-time employees);

  • Full staff uniform

  • & (after qualifying periods):

  • Employee Profit Share Scheme  - designed to give all our employees an equal share of the trading profits from the business. We do this to help involve, encourage and reward employees, in the belief that it will also help to improve business performance.

  • Staff discount 

  • Auto-enrolment pension scheme (age and hours will apply) 

  • Free parking at all our sites

Currently
vacancies

If you wish to apply for any of our vacancies, please complete the application form below.

  • Job posted - 20/07/2023

    Position location - Bucklersbury Retail Shop - Hitchin Town Centre

    Part time – 7 hours on a Saturday

    Start date - ASAP

    Salary - dependent on experience

    We are looking for someone who is confident, friendly and has an outgoing personality, to join our established retail sales team every Saturday, to continue to improve the service we provide.

    Working as a team, and independently, you will provide our customers with an outstanding level of customer service. Giving advice both face to face and via the telephone with the aim of achieving an increase in sales.

    Requirements:

    Excellent customer service skills – greet customers and assist them to find the products to meet their requirements

    Sales/Retail experience preferred – training can be provided if you are keen to learn and have a pro-active attitude

    Computer literate

    Creative - be able to display stock to attract customers and assist with window displays

    Willingness to learn and take on new challenges

    Use initiative to provide/suggest solutions to problems

    Experience of handling cash/credit transactions would be an advantage

    Good level of fitness you will be on your feet most of the day

    Flexibility to cover staff shortages and extra hours.

    To apply for this roll, please fill in the form below.

  • Job posted - 20/07/2023

    Position location - Bucklersbury Retail Shop - Hitchin Town Centre

    Full time – 35 hrs (5 days) Monday - Saturday 9am – 5pm

    Start date - ASAP

    Salary - dependent on experience

    We are looking for a confident, friendly and outgoing personality, to join our established retail sales team. You will be keen to take on extra responsibilities and develop the role further, with the possibility of progression, for the right candidate.

    Working as a team, and independently, you will provide our customers with an outstanding level of customer service. Giving advice both face to face and via the telephone with the aim of achieving an increase in sales.

    Requirements:

    Excellent customer service skills – greet customers and assist them to find the products to meet their requirements

    Sales/Retail experience preferred – training can be provided if you are keen to learn and have a pro-active attitude

    Computer literate

    Creative - be able to display stock to attract customers and assist with window displays

    Willingness to learn and take on new challenges

    Be able to use initiative to provide/suggest solutions to problems

    Experience of handling cash/credit transactions would be an advantage

    Good level of fitness

    Flexibility to cover staff shortages and extra hours.

    Willing to take on extra responsibilities, as and when needed

    To apply for this roll, please fill in the form below.

  • Job posted - 20/07/2023

    Position location - Bucklersbury Retail Shop - Hitchin Town Centre

    Full time – 35 hrs (5 days) Monday - Saturday 9am – 5pm

    Start date - ASAP

    Salary - dependent on experience

    We are looking for a confident, friendly and outgoing personality, who can work with our Retail Sales Manager and established sales team to continue to improve the service we provide.

    You will have experience of working in a retail environment, supervising and motivating staff to provide excellent customer service. You will have a flair for Merchandising and be able to help with producing quality displays and continuing to raise the standard of our Retail Shop.

    Requirements:

    Excellent customer service skills – enthusiastic and positive - greet customers and assist them to find the products to meet their requirements

    Sales/Retail experience preferred – training can be provided if you are keen to learn and have a pro-active attitude

    Computer literate with experience of retail systems & procedures

    Experience of handling cash/credit transactions would be an advantage

    Creative - with a flair for merchandising and window display

    Supervise staff, organise rota’s and cover, providing help and training

    Willingness to learn and take on new challenges

    Strong interpersonal skills and the ability to deal with problems as they arise

    Encourage productivity and maintain an organised, high standard of work

    Good level of fitness

    Flexibility to cover staff shortages and extra hours.

    Willing to take on extra responsibilities, as and when needed

    To apply for this roll, please fill in the form below.

  • Job posted - 20/07/2023

    Position location - Bucklersbury Retail Shop - Hitchin Town Centre

    Full time – 22.5 hrs Monday, Thursday & Friday 9am – 5pm

    Start date - ASAP

    Salary - dependent on experience

    We have some flexibility, so please let us know, on your application, what your preferred hours/start/finish time would be

    We are looking for an enthusiastic and dedicated administrator, with excellent communication skills, to provide support to our town centre Retail Shop. Reporting to the Retail Sales Manager, you will be responsible for all aspects of administration, relating to the day to day running of the branch. Working alongside our sales team ensuring we provide the best possible service to our customers.

    You will also providing cover for our sales counters, as and when necessary, for lunchtimes, busy periods, and staff shortages. So, experience or knowledge of retails sales would be an advantage.

    Requirements & responsibilities:

    Excellent administration and organisational skills

    Computer literate & able to produce spreadsheets and reports using Excel

    Able to raise purchase orders, check invoices, track orders, returns & credits

    Knowledge of stock taking & reporting

    Excellent written and verbal communications skills are essential to this role

    Accurate data entry skills essential

    Able to multi-task and cope under pressure

    Be able to work independently but also fit into a small team environment

    Friendly and confident personality

    Retail till experience would be an advantage for the sales cover

    To apply for this roll, please fill in the form below.

  • Job posted - 20/07/2023

    Position location - Bilton Road, Hitchin

    Full time – 40 hours per week. Monday – Friday (+ Saturday on a rota basis)

    Start date - ASAP

    Salary - dependent on experience

    We are looking for someone who has knowledge of, or a background in, painting and decorating or other trade environments. However, we would also be interested to hear from anyone who has good customer service skills and sales experience.

    Working on our experienced and friendly sales counter, you will specialise in providing paint sales to the trade and general public. You will be mixing paint, using our specialised mixing machine; ensuring sufficient stock levels are maintained; moving stocks from goods-in; and generally keeping the department tidy and presentable, adhering to health and safety guidelines.

    You will also provide customer service and help with sales of the correct products to customers, for all types of our D.I.Y ranges.

    For the right candidate, there will be the possibility of promotion to Section Head, in the future.

    Qualities required:

    Knowledge of paint products and their uses – preferable, but we also welcome applications from anyone with good sales and customer service experience, who is willing to learn about our products. Full training will be provided.

    Good customer service skills – building relationships with customers to improve sales.

    Sales experience.

    Team player - Able to work as part of team and provide cover for other departments.

    Physically fit – you will on your feet all day and regularly lifting large tins of paint regularly, using manual handling techniques.

    To apply for this roll, please fill in the form below.

  • Job posted - 20/07/2023

    Position location - Bilton Road, Hitchin

    Full time – 40 hours per week. Monday – Friday (+ Saturday on a rota basis)

    Start date - ASAP

    Salary - dependent on experience

    We have a new opportunity to join our established heavyside Yard team at our Builders Merchants in Hitchin. We are looking for an enthusiastic person, to help us increase sales and provide excellent customer service. The right candidate will be flexible and willing to learn all aspects of a busy Builders Merchants.

    Duties will include general yard responsibilities such as cleaning and maintaining our high yard standards, loading, and unloading lorries via a forklift, helping with customer collections, and assisting your colleagues whenever needed. You will also provide occasional cover driving our transit van to help with stock transfers and customer deliveries.

    Requirements:

    Experience of driving a Forklift and full driving licence essential

    Good level of fitness – a very physical role mostly outside

    Excellent customer service and communication skills

    Knowledge of building materials and timber preferable

    Experience in Yard Sales or Builders Merchant an advantage

    Knowledge of Security procedures and issues

    Able to remain calm under pressure

    Reliability and timekeeping is key

    An organised team player with a ‘can do’ attitude

    Awareness of Health & Safety regulations

    First Aid/Fire Marshall qualification an advantage

    To apply for this roll, please fill in the form below.

  • Job posted - 20/07/2023

    Position location - Bilton Road, Hitchin

    Full time – 32.5 hrs Monday - Friday 9am – 4pm

    Start date - ASAP

    Salary - dependent on experience

    We have some flexibility, so please let us know, on your application, what your preferred hours/start/finish time would be

    We are looking for an enthusiastic, administrator to work alongside our current admin team, providing administrative support at our head office in Bilton Road, Hitchin. This varied role will cover a broad range of activities covering accounts, purchasing and customer queries.

    Requirements & responsibilities:

    Excellent administration and organisational skills

    Computer literate & able to produce spreadsheets and reports using Excel

    Excellent written and verbal communications skills at all levels

    Accurate data entry skills essential

    Logical and well organised

    Able to multi-task and cope under pressure

    Be able to work independently but also fit into a small team environment

    Friendly and confident personality

    Flexible - to cover absences or provide additional support during busy periods

    Skilled in - Cashing up, reconciling tills & suppliers, entering basic payments, sales & purchase ledgers, processing cash & credit account applications, register & check-off invoices against delivery GRN’s

    To apply for this roll, please fill in the form below.

  • Job posted - 20/07/2023

    Position location - Bilton Road, Hitchin

    Full time – 21 hrs Monday - Friday 9am – 5pm.

    Start date - ASAP

    Salary - dependent on experience

    Minimum 3 days a week with some flexibility with work patterns.

    With sole responsibility for the HR function of 37 members of staff, spread across 3 branches, including a retail shop and post office, you will support the directors, and management on all day-to-day aspects of the employee life cycle.

    You will need to have experience of Human Resource department requirements, preferably with an understanding of recruitment processes, employment contracts, right to work checks and induction requirements.

    Requirements & responsibilities:

    Build relationships with all employees and managers

    Covering all aspects of employee administration: from recruitment right through to leaver administration, and everything in-between.

    Actively ensure company policies reflect latest employment law legislation.

    Oversee all training requirements for staff, both new and refresher.

    Take part in performance meetings, investigation and disciplinary cases

    You will need to be compassionate, empathetic and have the ability to listen, providing advice when necessary.

    Monitor holiday entitlement, providing monthly reports to managers and individual calculations for employees.

    Regularly visit branches to ensure information is communicated and build relationships with staff and managers. A drivers licence will be required.

    Excellent written and verbal communication skills are essential

    Helping the directors to organise and administer company events.

    To apply for this roll, please fill in the form below.

You can also register your general interest with us online by completing the application form and selecting “general interest”. We can then contact you if any suitable vacancy becomes available.

Application Form.

Thank you for your interest in working for T. Brooker & Sons Ltd.