Work with us

Systems & Office Administrator – Bilton Rd, Hitchin.

 We are looking for a capable and detail-oriented Systems & Office Administrator to join our team in a key role supporting both office operations and ongoing system development.

This role will play an important part in supporting upcoming system changes, including the development and use of K8, our current ERP system. A significant proportion of the role will involve working with data, supporting system improvements, and helping to ensure accuracy and consistency across a large product range (circa 30,000+ product lines).

Alongside systems-focused responsibilities, the role will also support the day-to-day running of the office, including finance and administration tasks.

The role is approximately 60–70% systems and data-focused, and 30–40% office and finance administration.

Key Responsibilities

Systems & Data Administration (Primary Focus)

• Supporting the ongoing development and use of the K8 system

• Assisting with system implementation activities and changes

• Gathering, inputting, and maintaining large volumes of product and operational data

• Ensuring accuracy, consistency, and integrity of system data

• Supporting data cleansing and migration activities where required

• Assisting with process improvements and identifying efficiencies within systems

• Acting as a key point of support for system-related queries within the office

• Helping document processes and ensure consistency across teams

Office & Finance Administration (Supporting Function)

• Daily cash handling, including counting and reconciling tills

• Processing and filing sales invoices

• Issuing invoices and statements on a weekly and monthly basis

• Purchase ledger administration and supplier reconciliations

• Entering and processing BACS payments

• Registering and checking invoices against delivery notes and goods received notes (GRNs)

• Processing cash and credit account applications

 General Office Support

• Supporting the Office Manager with day-to-day office operations

• Providing cover for other office administrators during holidays and absence

• Handling telephone calls and dealing with customer and supplier enquiries professionally

• Supporting the smooth running of the office

• Carrying out any other duties reasonably required by management

 Skills and Experience Required

• Previous experience in an administrative, systems, or data-focused role (essential)

• Strong IT skills, particularly Microsoft Excel (essential)

• Confidence working with large datasets and maintaining high levels of accuracy

• Experience using business systems or ERP platforms (K8 or similar desirable)

• Good numerical skills and confidence with finance-related tasks

• Excellent attention to detail and ability to work methodically

• Strong organisational skills with the ability to prioritise workload

• Ability to work independently and take ownership of tasks

• Strong communication skills and a collaborative approach

• Comfortable working in a changing environment and supporting new processes

What We Offer

• A friendly and supportive working environment

• The opportunity to be part of a long-established family business

• A workplace where your contribution is valued and recognised

• Flexible working hours to suit a range of lifestyles

• Opportunities to develop your skills and grow within the role

• 30–40 hours per week Flexible working pattern available (including school hours or full-time) Some flexibility will be required to support business needs and provide cover for holidays and sickness.

• £13.45 – £15.00 per hour, depending on experience and capability

Other Duties

This job description is intended as an outline of the main duties and responsibilities of the role. It is not intended to be an exhaustive or exclusive list and may be reviewed and amended in line with the needs of the business following consultation with the jobholder.

 To apply for this role please complete the application below.