Work with us
Brookers has been trading since 1876 and we are still a family business, with the same ‘people before profits’ values.
When you join Brookers, you are more than a number or just an employee; you become part of the extended Brooker family, and we want you to share and believe in our values.
Our aim is to provide a great working environment where you feel valued; where everyone is treated with respect; where colleagues help and support each other; you are listened to; and you are recognised for your contributions.
There are a wide variety of roles at Brookers, from accounts and administration, to shop floor sales assistants and senior sales, to warehouse & delivery. Experience isn’t always necessary as we can offer training and development. We often have vacancies available (see below), and even if we don’t have anything available, we are always keen to hear from anyone looking for their next opportunity,
What we offer:
Competitive rates of pay;
28 days holiday (including bank holidays) - (pro-rata for part-time employees);
Full staff uniform
& (after qualifying periods):
Employee Profit Share Scheme - designed to give all our employees an equal share of the trading profits from the business. We do this to help involve, encourage and reward employees, in the belief that it will also help to improve business performance.
Staff discount
Auto-enrolment pension scheme (age and hours will apply)
Free parking at all our sites
Sales Assistant - Bucklersbury (28hr/week Fixed Hours)
T Brooker & Sons is a respected name in the builder’s merchant and homeware trade, proudly serving the Hitchin community and surrounding areas since the 19th century. Our Bucklersbury store has a strong focus on homeware and retail, and we’re looking for a reliable, self-motivated Sales Assistant to join our well-regarded team.
This role is ideal for someone who enjoys taking responsibility for their work, thrives in a hands-on environment, and takes pride in delivering excellent customer service without needing close supervision.
About the Role:
As a Sales Assistant, you’ll support the day-to-day operations of the store and help ensure our customers receive knowledgeable, courteous assistance. You will be expected to manage your time and tasks effectively, maintain your area to a high standard, and contribute positively to the overall running of the store.
This is a physical, customer-facing role that suits someone who is both practically minded and physically fit, as some stock and deliveries can be heavy or bulky.
Key Responsibilities:
Customer Service & Sales:
Provide friendly, professional assistance to customers on the shop floor.
Help customers find suitable products and provide honest, informed advice.
Operate the till and process payments accurately (cash, card, and online).
Recommend complementary items to support customer needs.
Handle enquiries and complaints in a calm, helpful manner.
Store Maintenance & Stock Handling:
Take ownership of your section — keeping it clean, well-stocked, and well-presented.
Assist with unpacking deliveries and restocking shelves (lifting required).
Monitor stock levels and report shortages or issues in good time.
Support merchandising, pricing, and the upkeep of promotional displays.
Mix paint to customer specifications (full training provided).
Follow health and safety procedures, contributing to a safe and tidy shop environment.
What We’re Looking For:
A dependable, self-directed individual who takes initiative.
Comfortable working independently and managing day-to-day responsibilities without close oversight.
Physically fit and in good health — able to lift and move stock as needed.
Good communication and interpersonal skills with a helpful attitude.
Organised, practical, and willing to get involved in all aspects of store life.
Flexibility to work weekends and cover shifts when needed.
Previous retail or trade counter experience is helpful but not essential.
What We Offer:
Competitive hourly rate of £12.30, rising to £12.60 following successful 3-month probation.
Fixed weekly hours (28hours per week) Monday, Tuesday Wednesday & Thursday (week1) and Monday, Tuesday Wednesday and Saturday (week2)
Training provided on the job — including paint mixing and product knowledge.
Staff discounts and company benefits.
A stable, supportive work environment with long-term staff.
The opportunity to be part of a company with strong values, trusted for over 150 years.
Apply today to join a team that values hard work, personal responsibility, and great service.
At T Brooker & Sons, you’ll be part of something solid — where tradition meets reliable, day-to-day teamwork.
Part Time Trade Sales Assistant - Bilton Rd (4hrs per week - Saturday 8am to 12pm)
Brookers are a family-owned Builders Merchants and homeware stores based in Hitchin and Stevenage in Hertfordshire
We have been trading since 1876 and are still a family business, with the same ‘people before profits’ values. When you join Brookers, you are more than a number or just an employee; you become part of the extended Brooker family, and we want you to share and believe in our values.
Our aim is to provide a great working environment where you feel valued; where everyone is treated with respect; where colleagues help and support each other; you are listened to; and you are recognised for your contributions.
Opportunity:
We are currently seeking a Part-Time Trade Sales Assistant to join our team at the Bilton Road branch, with regular working hours on Saturday mornings (8:00am to 12:00pm).
This is a great opportunity for someone looking for a flexible, part-time position—ideal for a student with availability during the week or a retired individual looking to put existing skills to good use.
While Saturday morning cover is the priority, we’d welcome applicants who are also available to provide occasional weekday support to help cover larger projects, staff holidays, or sickness.
The role reports to the Product and Store Manager.
Main Duties and Responsibilities:
Provide friendly, helpful service to trade and retail customers in-store and on the phone.
Process payments accurately (cash, card, and account transactions).
Operate paint mixing equipment (training provided).
Help maintain stock levels and store presentation.
Keep the store tidy, safe, and well-organised.
Assist with deliveries, restocking, and product labelling.
Support the team with general branch operations as needed.
About You:
Friendly and approachable with a strong customer-service focus.
Confident communicator who enjoys interacting with people.
Reliable and willing to pitch in where needed.
Flexible and open to occasional weekday hours.
Comfortable in a hands-on retail or trade environment.
Previous retail or trade counter experience is helpful, but not essential as training will be provided.
Benefits:
Competitive hourly rate above National Minimum Wage (12.30/hr for 18yrs plus & £11.00/hr for those 16-17yrs old)
28 days holiday (including bank holidays) - (pro-rata for part-time employees);
Full staff uniform
& (after qualifying periods):
Employee Profit Share Scheme - designed to give all our employees an equal share of the trading profits from the business. We do this to help involve, encourage and reward employees, in the belief that it will also help to improve business performance.
Staff discount
Free on-site parking at all our sites
Additional Information:
Applicants must be at least 16 years of age.
Application Form.
Thank-you for your interest in working for T. Brooker & Sons Ltd.