Work with us
Brookers has been trading since 1876 and we are still a family business, with the same ‘people before profits’ values.
When you join Brookers, you are more than a number or just an employee; you become part of the extended Brooker family, and we want you to share and believe in our values.
Our aim is to provide a great working environment where you feel valued; where everyone is treated with respect; where colleagues help and support each other; you are listened to; and you are recognised for your contributions.
There are a wide variety of roles at Brookers, from accounts and administration, to shop floor sales assistants and senior sales, to warehouse & delivery. Experience isn’t always necessary as we can offer training and development. We often have vacancies available (see below), and even if we don’t have anything available, we are always keen to hear from anyone looking for their next opportunity,
What we offer:
Competitive rates of pay;
28 days holiday (including bank holidays) - (pro-rata for part-time employees);
Full staff uniform
& (after qualifying periods):
Employee Profit Share Scheme - designed to give all our employees an equal share of the trading profits from the business. We do this to help involve, encourage and reward employees, in the belief that it will also help to improve business performance.
Staff discount
Auto-enrolment pension scheme (age and hours will apply)
Free parking at all our sites
We are looking for a Retail Sales Assistant to join our friendly and successful Bucklersbury Store in Hitchin…
T Brooker & Sons is a well-established and trusted name in the builder’s merchant industry, with our Bucklersbury, Hitchin store catering more towards homeware and retail products. As we continue to grow and promote internally, we’re excited to offer an opportunity for a Sales Assistant to join our friendly and dynamic team.
About the Role:
As a Sales Assistant, you’ll play a key role in delivering excellent customer service, supporting the day-to-day operations of the store, and helping customers find the right products. You’ll work closely with the Store Supervisor and Store Manager to ensure the shop runs smoothly and customers have a positive shopping experience.
Your Responsibilities Will Include:
Customer Service & Sales:
• Welcoming customers and providing friendly, helpful assistance.
• Assisting customers with locating products and making informed purchasing decisions.
• Operating the till and handling transactions (cash, card, and online).
• Promoting additional sales by suggesting complementary products.
• Answering product-related questions and handling customer enquiries.
• Managing customer complaints with professionalism and escalating when necessary.
• Participating in store displays and promotional activities.
Store Operations:
• Unpacking deliveries, stocking shelves, and ensuring product availability.
• Pricing, labelling, and merchandising products to enhance store presentation.
• Assisting with inventory control, stocktakes, and notifying low stock levels.
• Maintaining a clean, safe, and organised store environment.
Additional Duties:
• Mixing paint to customer specifications (training provided).
• Supporting compliance with health and safety standards across the store.
What We’re Looking For:
• A positive and customer-focused attitude.
• Good communication and problem-solving skills.
• Ability to work in a team and follow instructions accurately.
• Organised, reliable, and proactive approach to work.
• Flexibility to work weekends and occasional evenings.
Why Join Us?
At T Brooker & Sons, we believe in fostering a supportive and inclusive work culture. In return for your hard work, we offer:
• A competitive salary (£12.30/hr - subject to review after completion of 3month probation) 35hrs per week - (fixed hours to be agreed)
• On-the-job training and career development opportunities.
• Staff discounts and company benefits.
• A warm, team-focused environment.
If you enjoy helping customers, take pride in your work, and want to be part of a respected local business, we’d love to hear from you. Apply today and start your journey with us!
Application Form.
Thank-you for your interest in working for T. Brooker & Sons Ltd.